Privacy Policy
Effective October 28, 2026. Shenzhen Binli Technology Co., Ltd. operates Lumivoty at lumivoty.com and is responsible for the personal information described in this notice.
Information we process
We receive contact and delivery details, account information when an account is used, order and transaction records, customer-care messages and any information you choose to provide. Our storefront and service providers may receive device, browser, IP address, cookie and usage information. Payment providers handle payment credentials; do not send full card details to customer care.
Sources and purposes
Information comes directly from you, through your use of the website and from providers involved in payments, store hosting and delivery. We use it to manage orders, process payments, arrange delivery and returns, provide support, maintain the website, prevent fraud and comply with legal obligations. Marketing communications are sent according to your choices and applicable law; you can unsubscribe using the link in those messages.
Shopify and other providers
The store is hosted on Shopify. Information needed for hosting, payments, fraud prevention, communications and fulfilment may be shared with providers performing those services. We may disclose information when legally required, to protect rights or in a business transfer subject to applicable safeguards. Shopify also processes information under its own notices. Read the Shopify Consumer Privacy Policy and visit Shopify’s Privacy Portal for its independent processing.
Cookies and privacy choices
Cookies and similar storage support essential cart, checkout and site functions. Optional analytics or marketing processing, when enabled, is subject to the choices and consent controls available for your location. Use the store’s privacy preferences controls where displayed, browser cookie controls, and Your Privacy Choices. Blocking essential storage may affect shopping. This notice does not claim that a particular advertising pixel is installed.
Retention, transfers and security
We retain information for the period needed for orders, accounting, support, dispute resolution and legal requirements, and then delete or de-identify it where appropriate. Providers may process information outside your country, including in jurisdictions with different laws. Appropriate transfer safeguards apply where required. We use reasonable safeguards but cannot guarantee absolute security; avoid sending sensitive information through ordinary email.
Rights, requests and complaints
Depending on your location, you may have rights to access, correct, delete or obtain a copy of information, restrict or object to processing, withdraw consent, or opt out of certain sharing. Email service@lumivoty.com with the subject “Privacy request”. We may verify identity proportionately and will respond within the period required by applicable law. An authorised agent may submit a request with evidence of authority. You may contact us to appeal or complain, and contact your relevant supervisory authority. We do not discriminate for exercising applicable rights.
Children and updates
The store is intended for general adult shopping and is not directed at children. If you believe a child has supplied personal information, contact us to request review and deletion where appropriate. We may update this notice as services or requirements change, revising the effective date and giving any notice required by law.